See the workflow clearly
Map the current process with its owners. Surface repeated effort, unclear handoffs and decisions that consume time or create avoidable rework.

03 / Workflow & AI Opportunity Planning
Not every inefficient process needs a new platform. Examine the workflow first: the handoffs, rework, decisions and constraints. Then decide where a simpler process, a better use of existing tools or a targeted AI opportunity can help.
Talk with MeritWhen to bring us in
The work
Proposed service approach for this website concept. Final scope is agreed with each client.
Map the current process with its owners. Surface repeated effort, unclear handoffs and decisions that consume time or create avoidable rework.
Distinguish process changes from technology needs. Review where existing capabilities are sufficient and where AI may be relevant.
Evaluate the potential benefit alongside data availability, adoption effort, controls and implementation constraints. Make assumptions explicit.
Prioritize a small set of opportunities with named owners, pilot scope and evidence requirements. Create a roadmap the business can actually execute.
What you can take forward
The intended outcome
Specific outcomes depend on your context, implementation and adoption. No performance result is guaranteed.
The next move
Tell us about the program, the opportunity or the adoption challenge. Let's work out where Merit can make a difference.
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